Unwanted goods can only be accepted for return in perfect condition, unused, and in the original packaging.
Please note that you may be liable for returns delivery charge for the return of items deemed to be unsuitable. This charge will be deducted from the amount credited back to you. This charge is £5.95 (UK) or £16.95 (Europe) for lighting, art and mirrors and will be charged at the same rate as the delivery charge for furniture.
We will issue you with a pre-paid returns label allowing you to drop the return off at one of the local DPD drop off points at your own convenience. You can find your nearest drop-off point here.