Toggle Nav
mobile icon
Close
  • Shop
  • Account

about our delivery service

Let's get your order to you in the fastest and most secure way possible!

When shipping specialist items such as fragile lighting and furniture we need to be sure that we are using the very best couriers and delivery providers on the market!

That's why we work with multiple providers to ensure each item is handled by experts and received by our customers in perfect condition with no fuss or hassle!

 

 

Please note All orders must be ordered by 3 pm for the following delivery rules to apply. Orders placed after 3 pm will be treated as if placed the next day i.e. Orders placed at 4 pm on Tuesday would be shipped on Wednesday at the earliest

 

 

Lighting Only Order Delivery

  • Lighting & Small Home Accessories orders over £79 qualify for Free Next Working Day Delivery* (UK Mainland)
  • Lighting & Small Home Accessories orders over £79 qualify for Free Next Working Day Local Collection via DPD Pickup* (UK Mainland)
  • Lighting orders over £149 qualify for free two-day delivery Highlands and Scottish Islands*

 

 

 

Orders Which Include Furniture, Homeware Accessories, Mirrors and Artwork - (delivery charge calculated at checkout)

  • Small Items - £6.99 DPD Next Working Day Home Delivery or £5.99 with DPD Local Pickup Locations (for example candle holders)

  • Medium Items - £19 Up to 3 Days Delivery (for example wall mirrors)

  • Large Items - £39 Up to 10 Days Delivery (for example Dining Sets)

 

 

 

Charged Delivery

  • Orders under £79 (UK Mainland) - £6.99 DPD Next Working Day

  • Orders under £79 Local Pickup (UK Mainland) - £5.99 DPD Next Working Day

  • (BT Postcodes) - £22 DPD Two-Day Delivery

  • (Channel Islands, Isle of Man, and Isle of Wight) - £25 DPD Two-Day Delivery

  • Saturday/Sunday Special Delivery (UK Mainland) - £11.99 DPD Special Day Delivery

 

Please note that the dispatch of orders placed in the run-up to and over a Bank Holiday weekend may be slightly delayed. For information on specific Bank Holiday weekend delivery dates, please email [email protected].

 Furniture: To ensure safety during transit, orders placed for any medium or large furniture items are sent by specialised service which can take up to 10 working days. The Pagazzi customer services team will be in touch with you directly to arrange a suitable delivery time.

*UK Mainland: Delivery of orders over £79 is free to addresses classed as UK mainland, excluding the Highlands. We aim to dispatch all orders placed before 3pm for next-day delivery. During particularly busy times we cannot always guarantee this. 

DPD are currently unable to offer a next-day delivery service to the following postcode areas - AB31-35, AB41-54, G83, PH15-18. Orders placed for delivery to these postcodes will be sent on a Two-Day service.


**Highlands and Scottish Islands: Delivery of orders over £149 is free to the following postcodes on a two working day service. (Orders under £100 are subject to a £14.99 charge.) 
All BT, AB36-39, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-29, PH30-41, PH49-50, All HS, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, TR21-25, all ZE

***Channel Islands, Isle of Man, and the Isle of Wight: A flat rate of £25 is applied for the following areas. (We are only able to ship all lights, small furniture, artwork, and mirrors to these areas.)
All GY, All IM, All JE, PO3-PO41

****Northern Ireland: A flat rate of £20 is applied for all BT postcodes. (We are only able to ship all lights, small furniture, artwork, and mirrors to these areas.)

 

About our DPD Pickup

 

You can now get any items of lighting or home accessories delivered to a convenient local pickup point near you with DPD Local Pickup - choosing from over 5000 UK locations ranging from supermarkets to your local chemist! Find our whole list of pickup locations here